Terms and conditions.

WHO WE ARE

LorcanaProxy.com from PrintingProxies.com’s network.
We created a service allowing you to create custom order of proxies on demand.
You need to playtest a card ? You NEED those upgrade for your casual play group ? You have your own custom cards?  We’ve got you covered ! We print high quality proxies, on demand the next workign day!

PROXY AND DECK TESTING

Our proxies are made on demand and meant for play test / replacement / casual play groups only. Under no circumstances or conditions our proxies are made to pass as “real” magic cards. Our proxies  are one sided only (Not original back), no foil, no counterfait mark. Our proxy looks great, feel amazing, shuffle perfectly, are the same size and fit all standard sleeves. They will be a great asset to your casual playgroup.

QUALITY OF THE OUR CARDS

Our goal is to provide an incredibly affordable priced proxy at the highest quality can provide. Meaning that our proxy will look great, feel great, shuffle great but won’t have any foil, any counterfeit marker, color might not match accurately to the original card (it’s a proxy), and cut may vary (Exactly like original cards)  and, in rare occasion, some specific cards from the database we use might look a little blurry (about 1-2% of the time). To avoid this, when selecting your proxy’s edition, make sure to pick the visual that looks the best (usually, cards with prefix HD-, will look the best). Back of the card very rarely may have some alignment issues, but overall minimal and as mentioned, very rarely. Those proxy being manually picked by you, won’t be reimbursed or exchanged for “blurry”, “color difference”, “small variation in cut”  this is a possible and understood occurence.
In some instances, bright cards might turn out brighter than expected as we use one color profile for all available images from our database and scryfall.com. This is something you understand might happen to your some cards in your order.
Our proxies are standard size like MTG cards : 63x88mm with 3mm corner radius. No alpha corner available. Our printing method is YCMK, meaning that any RRGB images will be converted during print, therefor changing color values, exposure and contrast . Including the one you see in the database. If you upload RGB images, you should expect substential variations in the final result. Proxies are not meant to be counterfeit, only used as play test. So variation in color, size, shape may occur from a card to an other. It is expected as those are man handed during the creation’s process.  By ordering with us, you understand that we provide proxy, and not counterfeit. Do not get your expectations mixed up. 

CUSTOM CARD BACK

We offer custom back cards on “entire order” or divided by groups,  as well as “singles custom cards”.
We also offer a wide range of available backs, all featuring different great visual. Remember, you’re sleeving!

SHIPPING POLICY

Orders are typically processed within one to two business days, however during peak times it may be up to three.
Shipping is $5 FLAT rate with tracking number. And $20 FLAT (or 27$ for NZ and PR) rate with tracking number for international (DDU) – Meaning you’re responsable in case of custom holding, fees, information submit.
We ship worldwide. (No PO box accepted)
International orders are valued under 25$ to avoid any import fee based on the price of the package. Processing fees may apply depending on your country’s laws.
Once your package is shipped, we’re not to be held responsable under any form regarding your package. You’re fully responsable to input the right shipping information and ensure proper address format, contact your local postal service, usps or customs. Our system is fully automated.
RTS (Return to sender) PACKAGE:
For obvious reasons, we do not have a Return to sender address. All Parcell are returned to a landfill to be trashed.
We have no way to cancel a RTS or get our hands on your parcel.
You’re fully responsable to :
– Insert a correct  shipping address.
– Pick up your package on time if you missed the delvery attempt
– Contact or provide any information needed by your customs.
If your package is RTS for one of these 3 reasons, we will however offer you a reprint at cost of material with a 80% discount + shipping. We understand that mistake can happen from you and are happy to help make it better, remember, this is a courtesy we’re offering.

RETURN POLICY & CANCELLATION

Because our cards are custom made, and meant for casual play, we do not accept returns, or refunds that aren’t due to a severe defect on our side. As a reminder, we’re not to be held responsable for any shipping carrier error.
Note that there will be some variation in color, contrats, corners, texture, foiling, paper, and stamping vs original cards as we’re not attempting to counterfeit cards but only provide a good proxy. Although we constantly strive to improve our products, they are custom-made so variation is introduced from print to print.
Beware, when selecting your card’s edition to always pick the edition that visually looks the best, as any form of blurry picture will result into a blurry proxy.

For erroneous order deliveries, contact us at https://lorcanaproxy.com/contact/ with images we will assess accordingly and ship the correct item or provide store credit depending on the situation.

For products severely damaged in shipping, contact us with images of the damage and we will offer credit store for the damaged items.
We proud ourself to be extremely fast. Next day ready and shipped for most order, so, we accept cancellation for as long as the status of your order is not “printed”. Usually you have until midnight that day (Wetern time) as our system will autoamtically generate and process your files. 
If your order status is “Printed” or “Completed” No cancellation is possible.

To request a cancellation head to https://lorcanaproxy.com/contact and request it, our system is fully automatic. We will most likely not be able to  respond to your email regarding cancellation on time. You MUST use this link. You’re agreeing to this when ordering with us.

We do not offer refunds based on the client “claiming” to be missing  products. Only store credit can be provided as a resolution.

In case of cancelation, due to STRIPE and PAYPAL not refunding transaction fee, we must keep any transaction fee associated with your order. Ranging from 4-6% + Any gateaway fee applied if you’re using paypal. If you’re international, there will be an extra 2% cancellation fee (As this is what we’re being charged).
Feel free to contact us if you have any questions, we’re here to make everything go as smooth as possible.

 

 

PRIVACY

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen op.
We do not share or sell your information with any third party
By creating an account, you accept to receive about 1-2  self promotional emails a month regarding our sites. Your email will NEVER be sold or shared. We are very mindful about out communications.
If you wish to not receive this email, you may login and delete your account.

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